Privacy Policy – The Vancruz Group
Effective Date: 04/01/2026
At The Vancruz Group, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.
1. Information We Collect
When you interact with our advertisements on platforms such as Facebook, Instagram, and Google, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Property preferences (buying, selling, renting)
- Location and search behavior
- Any additional information you voluntarily provide
This information is typically collected through:
- Lead forms
- Landing pages
- Website visits
- Direct messages or inquiries
2. How We Use Your Information
We use your information to:
- Contact you regarding real estate opportunities
- Provide property listings and market updates
- Assist with buying, selling, or renting real estate
- Send marketing communications (email, SMS, or calls)
- Improve our advertising and customer experience
- Customize ads based on your interests
3. Advertising & Tracking Technologies
We may use tools such as:
- Facebook Pixel
- Google Analytics
- Instagram Advertising Insights
These tools help us:
- Track ad performance
- Understand user behavior
- Deliver more relevant ads
These platforms may use cookies and similar tracking technologies to collect data about your interaction with our ads and website.
4. Sharing of Information
We do not sell your personal information.
We may share your information with:
- Licensed real estate agents within our team
- Preferred lenders, title companies, or service providers (only when necessary to assist you)
- Marketing and CRM platforms used to manage communications
All partners are expected to maintain confidentiality and data security.
5. Your Consent
By submitting your information through our ads or website, you consent to:
- Being contacted by The Vancruz Group via phone, email, or text message
- Receiving marketing and promotional communications
You can opt out at any time by:
- Clicking “unsubscribe” in emails
- Replying STOP to text messages
- Contacting us directly
6. Data Security
We take reasonable measures to protect your information, including:
- Secure CRM systems
- Restricted access to personal data
- Industry-standard safeguards
However, no method of transmission over the internet is 100% secure.
7. Third-Party Platforms
Our ads are hosted on third-party platforms such as:
- Facebook (Meta)
These platforms may independently collect and process your data according to their own privacy policies. We encourage you to review:
- Meta Privacy Policy
- Google Privacy Policy
8. Your Rights
Depending on your location, you may have the right to:
- Request access to your data
- Request correction or deletion of your data
- Withdraw consent at any time
To exercise your rights, contact us at the email below.
9. Contact Information
If you have any questions about this Privacy Policy, please contact:
The Vancruz Group
info@thevancruzgroup.com
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.